Privacy Policy

Welcome to Wysper ("we," "our," "us").

We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Customer Relationship Management (CRM) platform for managing models (the "Service").

By using Wysper, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

1.1 Personal Information

When you register and use our Service, we may collect:

• Name: Your first and last name.
• Email Address: Used for account creation, communication, and notifications.
• Payment Information: Billing details such as credit card information and billing address.
• Login Credentials: Your username and password for secure access.

1.2 Model Data

To help you manage your models effectively, you may upload or store information such as:

• Personal Details: Name, contact information, and other identifying data of models.
• Professional Information: Work history, schedules, contracts, and portfolio materials.
• Images and Media: Photos, videos, and other visual content related to models.

1.3 Usage Data

We collect data on how you interact with the Service, including:

• Device Information: Details about the devices you use to access Wysper.
• Log Data: IP address, browser type, operating system, pages visited, and session duration.
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide and Improve the Service: Ensure proper operation and continuously enhance the user experience.
• Manage Accounts: Authenticate users, provide support, and maintain your profile.
• Process Payments: Manage subscriptions and billing securely.
• Communicate: Send updates, notifications, and (when you opt in) marketing emails.
• Ensure Compliance: Meet legal obligations, enforce policies, and prevent fraud or abuse.

3. Sharing Your Information

We do not sell or trade your personal data. However, we may share it in limited circumstances:

• Service Providers: Trusted third parties that support our operations (e.g., payment processors, hosting, email delivery).
• Legal Requirements: When disclosure is required by law, court order, or government regulation.
• Business Events: In the event of a merger, acquisition, or asset transfer, your data may be part of that process.

4. Data Security

We use technical and organizational measures such as encryption, access controls, and regular audits to safeguard your data.

However, no online service can guarantee absolute security, and we encourage you to use strong passwords and protect your account credentials.

5. Data Retention

We retain your information only as long as necessary to provide the Service and fulfill the purposes outlined here, or as required by law.

6. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate or outdated information.
• Delete your data (subject to certain conditions).
• Export your data in a commonly used format.
• Opt Out of marketing communications at any time.

To exercise these rights, please contact us at contact@wysper.io.

7. Cookies and Tracking Technologies

We use cookies to improve performance and user experience. You can manage cookie preferences through your browser, though disabling them may impact functionality.

8. Third-Party Links

Wysper may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. We recommend reviewing this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 contact@wysper.io